About Hi-Line Gift Ltd.

Key Responsibilities

Process all payment vouchers received by email and regular mail.
Accurately post customer payments, credits, deductions, and adjustments on a daily basis.
Process high-volume payment vouchers by summarizing transactions, organizing data using spreadsheets, and entering information into the accounting system while verifying accuracy before applying payments.
Print, organize, and file payment vouchers and supporting documentation in the appropriate customer account files.
Maintain daily bank payment records for all incoming payments.
Access customer portals to retrieve payment reports and supporting documentation, summarize transactions, organize information in spreadsheets, and accurately apply payments within the accounting system.
Record customer deductions and payments, match payments to the appropriate invoices and deductions, and link all related transactions within the system.
Maintain currency-specific payment tracking spreadsheets to confirm receipt of all customer payments.
Monitor email for e-Transfer payments, accept incoming transfers, save confirmation records, and accurately record transactions in the accounting system.
Apply all Visa, Mastercard, and debit card payments to customer accounts on a daily basis and ensure each payment is linked to the corresponding invoice.
Reconcile all credit card transactions to ensure accuracy and completeness.
Reconcile customer accounts and investigate outstanding balances, payment discrepancies, deductions, and variances.
Maintain accurate and up-to-date customer account records and supporting documentation.
Collaborate with customers and internal departments to resolve payment-related inquiries and account discrepancies.
Follow up on outstanding customer statements and assist in the collection of overdue accounts.